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Set employee portal access

Employee portal access is managed from the company user area. Use it to connect employee records to sign-in access, send invitations or temporary passwords, and remove access when an employee should no longer use self-service.

WiseWage SupportUpdated May 20265 min read
Available for: Company Owner, Company AdminPlatform: HR PlatformPlan: Core HR, Payroll, Enterprise
WiseWage employee portal access management screen
1Choose the access level or invite path
2Search users and employee records
3Review Employee Portal status and actions

Open employee access

  1. 1Open Admin > Users.
  2. 2Find the employee or user profile by name, email, or staff ID.
  3. 3Open the employee access controls for that record.
  4. 4Confirm the employee record is linked to the correct email before granting access.

Grant or resend access

  1. 1Grant employee portal access only to employee user accounts.
  2. 2Use resend invitation or temporary password actions where available when the employee cannot sign in.
  3. 3Ask the employee to use the Employee sign-in portal after access is created.
  4. 4Check Logs after access changes if you need an audit trail.

Remove access

  1. 1Remove portal access when the employee should no longer sign in to self-service.
  2. 2Use the in-app confirmation modal before removing or disabling access.
  3. 3Do not remove the employee record itself unless HR has confirmed the record should be deleted.

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